Well I pretty much forced him to call Discover that day and dispute them, because, how dare he allow fraud charges to stay on his credit card.ĭiscover refunded the charges, but unknown to me at the time he was so embarrased that he told me they were fraud when he did in fact authorize them. I think it is unfair to the consumer, I am exhausted and want this to be over with, has anyone else had the experience of disputing stuff with Discover? I heard they favor merchants a lot.Īfter I caught my friend with 'adult video website' charges on his credit card he told me he didnt authorize those charges. I told Discover this as well and even gave them the email of Walgreens replying back to me saying they would not refund, but Discover still gives benefit of the doubt to Walgreens. I understand they want to give the merchant time to respond and give their side of the story, but it just seems unfair that Discover has this policy of waiting 45 days for a merchant to respond, especially when Walgreens already told me they were not going to refund.

I called Discover today and they said they still must give Walgreens time to respond to the chargeback (which is a period of 45 days), so far about 30 days have passed. Later on they charged Walgreens back for the total amount. Subsequently Discover gave me a temporary credit while they investigated. A few days later I disputed through Discover after getting nowhere with Walgreens (as they said the spilled out products was not their fault and would not refund me). All around, it was a complete waste of $220 worth of products. It all started when I placed an order with Walgreens, the products were delivered to me spilled out all over the box and completely out of the containers. Hey everyone, I am going through a real mess with Discover. I think it is unfair to the consumer, I am exhausted and want this to be over with, has anyone else had the experience of disputing stuff with Discover? I heard they favor merchants a wrote:

Discover dispute charge